ASD in the EDASD in the ED

Understanding Stress & Conflict in Healthcare

Emergency departments are high-stress environments where conflicts can easily arise between patients, families, and healthcare providers. In this episode, we explore how human brains react to stress, why conflicts escalate, and how healthcare providers can navigate difficult interactions. Using insights from conflict strategist Ryan Dunlap, we’ll discuss practical strategies for managing stress, de-escalating tense situations, and improving patient interactions.

Published OnMarch 17, 2025
Chapter 1

Introduction

Chapter 2

Who is Ryan Dunlap?

Chapter 3

How The Brain Reacts to Stress and Conflict

Chapter 4

Why Conflict Escalates in High-Stress Situations

Chapter 5

Ryan Dunlap's Conflict Management Strategies

Chapter 6

Case-Study: Managing Conflict in the ED

Chapter 7

Practical Strategies for Healthcare Providers

Chapter 8

Key Takeaways

Chapter 9

Conclusion Next Episode Teaser

About the podcast

Autistic patients face unique challenges in the ED, often leading to distress and miscommunication. This mini-series equips healthcare providers with practical strategies to improve patient interactions, manage sensory overload, de-escalate conflicts, and support autistic individuals effectively. Through real-life case studies and expert insights, learn how to provide compassionate, autism-friendly emergency care while also managing your own stress in high-pressure situations.

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